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What technical support do we get with Delphi?
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What technical support do we get with Delphi?
You get access to the "up and running" line, which will only answer questions related to installing Delphi and getting it to run on your machine. The long hold times that were common when Delphi was first released seem to have improved--the current average seems to be about five minutes or so.
In order to get what borland calls "consultative" tech support (I.E. someone with whom you can discuss reasons why a program is not working), you have to pay $2/minute. You can call (900) 555-1015 and have the charges put on your phone bill, or else (800) 330-3372 and use a credit card. I have called twice, and they couldn't answer my question either time; however, they didn't charge me for the calls.
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