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US-CA-Irvine: Professional Services Engineer

Date: _15-Nov-2011_
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Professional Services Engineer

* Provide post-sales support after sale via product training and/or installation and configuration * Interact directly with managerial and technical point of contact provided by the customer and resolve any concerns through out the life of the account * Assist the sales team with technical questions/issues * Present on-line and in person product demonstrations to customers * Manage customer communication and expectations * Manage enterprise pilots from initial contact through close * Provide ongoing installation, deployment and configuration support for customers * Provide troubleshooting and de-bugging for customers and prospects * Escalate necessary items to engineering for resolution * Assist in training the sales team * Provide end user and Partner training

* Bachelors Degree in Computer Science or equivalent technical training or experience * In depth knowledge of networking Windows OS a must * In depth Knowledge of Protocols, Ports and Windows permissions * Strong knowledge of MS SQL Server preferred * Knowledge of Microsoft Windows workstation and server OS and UNIX/Linux OS * Knowledge of LAN, WAN, routers, switches, proxy servers * Knowledge of World Wide Web environments and tools XML, ASP. Etc. * Knowledge of Firewall, IDS, IPS, Ant virus, Vulnerability Assessment a must * Knowledge of troubleshooting tools like Sysinternals In depth knowledge of one or more of the above mentioned is highly desirable

To apply for this position, please visit this Website.

Thank you,
Developer FYI Center
http://dev.fyicenter.com/