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US-WA-Redmond: Systems Engineer

Date: _19-Apr-2011_
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Systems Engineer

Provide comprehensive hardware, network, and application support for development, testing, and production environment for a multi-release schedule.

Maintain managed environments in a known state. Track, document, and report on changes and deployment activities through existing tools and services.

Participate in planning, preparation (including Quality Control check), deployment, validation, and review phases of all deployment activities assisting with deployment scheduling, forecasting, and reviews.

Perform and complete scheduled work items related to Windows and Application Systems administration and support.

Provide system administration for supported systems and applications including but not limited to reoccurring maintenance activities, password changes, security patch and IPAK review, prep, deployment and validation.

Perform property specific post-OS deployment and interim configuration for web, utility, and SQL servers.

Install developed feature code to the servers via Octopus, documentation, and automation scripts when a server is initially built, and then throughout the life of a server as feature code changes are made.

o Setup and configure web and utility services/features including ITS, Passport Site IDs, and Webstore.

o Backup and restore databases to SQL servers. Administer, configure, and maintain numerous databases on several different SQL server functional types.

Update documentation to correct out of date or incorrect information and create new documentation to define process.

Use a variety of software applications to deploy and maintain servers. These include Octopus to deploy product, Octopus Password Updater (MS Internal) to maintain service account passwords.

Troubleshoot complex issues from email, tickets, and product studio queries (bugs). Drive issues to resolution.

Update ticket fields upon receipt (Problem Type, Problem Sub Type, Problem Sub-type item, Property).

Effective introduction of approved changes into the Operations Production, Pre-Production, and Integration environments quickly and with minimal disruption of service.

Participate in planning, preparation (including Quality Control check), deployment, validation, and review phases of all deployment activities assisting with deployment scheduling, forecasting, and reviews.

Maintain configuration information for IT-related components.

Draft, review, and update Operations documentation, but not to Octane based Knowledge base articles. Troubleshooting guides, implementation plans, deployment plans, Operating procedures, and other process related documents.

Prepare for and attend and participate in Daily Live Site status meetings.

Perform and complete scheduled work items related to Windows and Application Systems admin and support.

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Thank you,
Developer FYI Center
http://dev.fyicenter.com/