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US-CA-Long Beach: SOFTWARE SUPPORT ENGINEER
To see other opportunities,
please visit http://dev.fyicenter.com
Date: 20-Aug-2009
SOFTWARE SUPPORT ENGINEER
As a Software Support Engineer, you will:
* Consult and develop effective relationships with our resellers’ technical support staff
* Create solutions to address questions about our product and diagnose issues that arise through the usage of our software in both production and theoretical environments
* Document cases via technical writing pieces
* Test Laserfiche web- and Windows-based software
What are the qualifications?
* Bachelor’s degree or or Master’s degree in computer science, math, or the physical sciences
* Communicate effectively both in person and on the phone while maintaining professionalism
* Think with a clear mind and originate clever and useful solutions
* Quickly and accurately determine the cause of a complex problem
* Proficiency with troubleshooting Windows, particularly 2003 and XP, is preferred
To apply for this position, please visit
this Website.
Thank you,
Team DEVFYI - Developer Resource FYI
http://dev.fyicenter.com
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